Answer: A. The trapped air occupies space in the burette; when it escapes mid-titration, the liquid level falls by more than the volume actually delivered to the flask, so the recorded volume (21.00 mL) overstates the true volume (20.00 mL) of NaOH consumed. Substituting the recorded reading into a₁M₁V₁ = a₂M₂V₂: 2 × 0.100 × 10.00 = 1 × M₂ × 21.00, so M₂ = 2.00/21.00 = 0.0952 M. This is lower than the true molarity (2 × 0.100 × 10.00 = 1 × M₂ × 20.00 → M₂ = 0.100 M), because the artificially larger V₂ sits in the denominator when solving for M₂. (NCERT Chemistry Lab Manual Class 11, Unit 6, page 72, precaution (b): "Remove the air gap if any, from the burette before titrating the solution.")
Why B is wrong: B is wrong because it assumes the air-gap error has no effect; but the recorded burette-difference is exactly the V₂ that enters a₁M₁V₁ = a₂M₂V₂, so an inflated apparent volume necessarily changes the calculated M₂.
Why C is wrong: C is wrong on the direction of the error: it assumes the air bubble makes the recorded volume smaller than the true volume delivered. In fact the trapped air occupies burette space and escapes partway through, so the level drop is larger than the liquid actually delivered — the recorded volume is larger than 20.00 mL, not smaller.
Why D is wrong: D is wrong because it drops the basicity factor a₁ = 2 for the diprotic oxalic acid, using 1 × 0.100 × 10.00 = 1 × M₂ × 20.00 → M₂ = 0.05 M instead of correctly keeping a₁ = 2 as given in the titration.